After the office closes
Guest callsIvy answers
All-day or after-hours coverageAnswer beyond office hours
Choose all-day coverage or forward calls when the office closes. Give guests a helpful place to start when your team is out in the park.
Platform / Front Desk Agent
Front Desk Agent Coming soon
Meet Ivy, your property’s new AI agent.
A warm welcome starts with a helpful answer. Ivy is being built to answer your guests’ questions online and over the phone, with your property’s knowledge and a path to your team.
Join early access Phone conversationConcept preview
IvyYour property’s AI agent
Guest“We’re arriving late. Can you help us plan a stay?”
Ivy“I can help with arrival information. What dates did you have in mind?”
A conversation becomes a stayReservation assistance · Planned
A better way through the day
Your property’s knowledge
Arrival guideAmenitiesPark policies
A helpful answer.
Grounded in your park.
Grounded in your park.
Keep answers close to the property
Bring property information into the conversation, from arrival guidance to the amenities that make your park special.
A person when it matters
IvyYour team
A clear path to human helpKeep a person within reach
Plan for clear confirmations and a handoff when the conversation needs your team. Booking assistance will follow reservation-tool acceptance.
Picture the difference
A late arrival has a question
A guest calls after the office closes.
The agent uses the property’s information to help.
When a person is needed, the conversation has a path to your team.
Good to know
Can the agent take bookings today?
Not yet. Phone coverage, website chat and agent-assisted reservations are planned. Join early access to help shape the first workflows.
Part of one connected platform
Keep the thread going.
Property Tags
Connect a physical site or piece of equipment to its digital context with NFC and QR property tags. Less searching, more time to take care of the property.
Explore Property TagsReservations
We’re building toward a connected reservation journey that brings the guest, the site and the property team into the same conversation.
Explore ReservationsGuest App
A future guest experience for property conversations, helpful information, feedback and the everyday requests that make a visit easier.
Explore Guest AppBuilt for the people behind every stay
Let’s make the next stay better.
Tell us about your property and help shape GuestThread during early access.
Start for freeFree to express interest. Availability and commercial terms reviewed before enrollment.